PRIVACY POLICY & DISCLAIMER
Great Western Centre Minchinbury is committed to protecting your privacy and handling personal information responsibly. This policy outlines how we collect, use, disclose and manage your information, in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles, and other applicable privacy regulations.
TYPES OF INFORMATION COLLECTED
We may collect and hold personal information that identifies you and is relevant to delivering services, promotions or communication. This may include your name, email address, phone number, postal address or other details.
HOW INFORMATION IS COLLECTED
Personal information is typically collected directly from you via our website forms, email, telephone, or in-person engagement. Occasionally, we may receive your information from a third party acting on your behalf.
PURPOSE OF COLLECTION
We collect, use and store personal information for reasons including:
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Providing you with centre services, promotions, updates and events;
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Sending newsletters or marketing communications about our centre or our tenants;
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Responding to enquiries or feedback;
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Fulfilling legal obligations;
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Improving the services and visitor experience offered at Great Western Centre Minchinbury.
We only collect sensitive information when required and with your consent.
CONSEQUENCES OF NON-DISCLOSURE
If you choose not to provide certain personal details, we may be unable to offer certain services or respond to specific enquiries.
INTERNET USE
When you visit our website, we may collect additional data such as your IP address. Our site uses cookies to personalise your experience and monitor traffic. Cookies do not personally identify you but may link back to data we already hold. We use Google Analytics to help us understand how visitors interact with our site. Data collected may be stored on Google servers. This helps us analyse trends and improve our website performance. We are not responsible for the privacy practices of external websites linked from our site.
DISCLOSURE OF INFORMATION
We may share your information with:
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Our affiliated businesses or service providers to help us deliver our services;
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Third-party contractors assisting in IT, marketing or analytics;
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Law enforcement or government agencies, where required by law.
These third parties may not be bound by this Privacy Policy.
DATA SECURITY
Your information is stored securely using both digital and physical safeguards. We take reasonable precautions to protect personal data from unauthorised access, misuse or loss.
ACCESS AND CORRECTION
You have the right to request access to your personal data or ask for corrections if the information we hold is inaccurate. Requests must be made in writing, and we will respond within a reasonable timeframe.
We may decline access in cases permitted by the Privacy Act, in which case we will provide written reasons unless unreasonable to do so.
INTERNATIONAL PRIVACY RIGHTS
EU GDPR: If you are an EU resident, you may exercise rights such as access, rectification, erasure, or objection.
DPDPA (India): Indian residents may exercise similar rights under the Digital Personal Data Protection Act.
Requests can be submitted in writing using the contact details below.
FEEDBACK & COMPLAINTS
If you believe we have breached privacy regulations, you can contact us to lodge a complaint. We will investigate and respond accordingly. If unsatisfied, you can escalate the complaint to the Office of the Australian Information Commissioner (www.oaic.gov.au).
CONTACT DETAILS
If you have any privacy-related queries or wish to request access to your data: